TERMS AND CONDITIONS

1. General Information

These Terms and Conditions (hereinafter, "Terms") govern the access and use of the website www.giojack.com (hereinafter, "Website") and purchases made through it. Use of the Website implies full acceptance of the Terms.

The Website is managed by Gio Jack (hereinafter "we", "our", "Company").

It is forbidden to use the Website if you do not fully accept these Terms.

2. Eligibility for Use

To make purchases, you must be at least 18 years old. By using the Website, you declare that you are at least 18 years old.

3. Privacy

The use of the Website is subject to our Privacy Policy, which describes how personal data is collected and processed. Please read it carefully before using the Website.

4. Product Availability

All products on the Website are subject to availability.
We reserve the right to:

  • change the assortment at any time,

  • limit quantities,

  • refuse non-compliant or suspicious orders.

In case of unavailability after the order, the user will be promptly informed and the amount paid will be refunded.

5. Prices and Information

Prices on the Website are expressed in euros and include VAT, unless otherwise indicated.

We reserve the right to correct any errors in price, description or availability.
In case of an obvious error:

  • the order may be cancelled,

  • the user will be immediately informed,

  • any sums already paid will be refunded.

6. Orders

Sending the order constitutes a binding purchase proposal.
We reserve the right to refuse or cancel orders, at our discretion, in case of:

  • incorrect data,

  • suspicious activity,

  • non-payment,

  • improper use of discounts, coupons or the Website.

The order is considered accepted only upon sending of the confirmation email.

7. Shipments

Shipping times, costs and methods are indicated in the dedicated sections and/or at checkout.
Any delays due to the courier do not constitute a reason for liability for the Company.

8. Returns and Refunds

Our Returns and Refunds policy applies, available on the Website.
Products must be returned intact, unused and in original condition.

9. Use of the Website

The user undertakes not to:

  • use the Website for fraudulent or harmful activities,

  • introduce viruses, malware or harmful content,

  • attempt to access protected or unauthorized areas.

10. Links to Third-Party Sites

The Website may contain links to external sites not managed by us.
We are not responsible for the content, practices or policies of such sites.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special or consequential damages, including loss of data, lost profits, business interruption or other economic damages.

  • Our total liability will in no event exceed the amount paid by the user for the relevant purchase.

The Website and its contents are provided "AS IS" and "AS AVAILABLE", without implied or explicit warranties.

12. Force Majeure

We will not be liable for delays or non-performance caused by events outside our reasonable control (e.g., strikes, logistical problems, bad weather, health emergencies, wars, technological failures).

13. Applicable Law

These Terms are governed by Italian law.
Consumers in the European Union still benefit from the mandatory protections of their country of residence.

14. Dispute Resolution

In case of problems, the user undertakes to contact us before taking legal action.
It is possible to resort to European alternative dispute resolution platforms (ODR).

15. Changes to the Terms

We reserve the right to update or modify the Terms at any time.
Changes are effective upon their publication on the Website.

Continued use of the Website implies acceptance of the changes.

16. Contacts

For questions about the Terms, you can contact us: