PRIVACY POLICY

Last Updated: December 10, 2025

1. Introduction

This Privacy Policy describes the methods for collecting, using, storing, and protecting personal data gathered through the Gio Jack website, accessible at www.giojack.com (hereinafter referred to as the "Website").
By using the Website and purchasing products, the user accepts the terms and conditions described herein.

2. Data Controller

The Data Controller is Gio Jack (GV WORLD SRL, VAT number: IT08347460720, with registered office in Italy at the following address: s.p. 237 per Noci 10, 70017 Putignano - Bari).
For any privacy-related inquiries, you can contact us at: info@giojack.com.

3. Data Collected
  • Data provided voluntarily:
    • First name, last name, shipping/billing address, email address, and phone number — required to process and fulfill orders.
    • Payment data (processed exclusively by third-party providers), necessary to complete transactions.
  • Navigation Data (Usage Data):
    • When you visit the Website, we automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, time spent on the site, clicks, and other technical metrics used to analyze website performance and improve user experience.
4. Purposes of Data Processing
We use your data to:
  • Process, fulfill, and manage orders, purchases, and shipments.
  • Manage user registration and account creation.
  • Respond to inquiries, support requests, or complaints.
  • Send transactional communications related to your order (e.g., order confirmation, shipping updates, customer support).
  • Send newsletters, promotions, offers, and brand updates, subject to your explicit consent.
  • Improve the Website, analyze internal statistics, and conduct marketing and internal profiling activities.
  • Comply with legal, regulatory, and fiscal obligations.
5. Legal Basis for Processing
  • Contractual Necessity: For data required to process and fulfill e-commerce orders.
  • Consent: For newsletter subscriptions, marketing communications, or specific tracking.
  • Legitimate Interest: For statistical analysis, service improvement, and maintaining website security.
6. Data Retention

We will retain your personal data only for as long as necessary to:
  • Fulfill and complete orders.
  • Comply with tax, accounting, and legal obligations.
  • Protect or defend our legal rights in the event of disputes.
  • Deliver promotional communications, strictly until consent is withdrawn.
Navigation and analytics data (Usage Data) may be stored for a shorter duration, unless longer retention is required by law.

7. Disclosure and Transfer of Data

Your data may be shared with:
  • Third-party service providers essential for logistics, shipping, payment processing, customer support, and print-on-demand services.
  • Competent authorities and law enforcement bodies in compliance with legal obligations.
We may transfer data to countries outside the European Economic Area (EEA). In such cases, we will implement all appropriate security measures required by applicable data protection laws.

8. Data Subject Rights

You have the right to:
  • Request access to, rectification of, erasure of, or restriction of the processing of your personal data.
  • Obtain a copy of your data in a structured, standard format (data portability).
  • Withdraw your consent at any time (for processing based on consent) without affecting the lawfulness of processing based on consent before its withdrawal.
  • Lodge a complaint with a competent Data Protection Authority (such as the Garante per la Protezione dei Dati Personali in Italy).
To exercise these rights, please write to: info@giojack.com.

9. Security Measures

We adopt appropriate technical and organizational security measures to protect your data against unauthorized access, loss, alteration, or misuse.
However, no method of transmission over the Internet or electronic storage can be guaranteed as completely secure.

10. Minors

The Website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will delete it immediately.

11. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated modification date.
We recommend reviewing this page periodically.

12. Contact Information

For any questions or requests regarding your privacy:
📩 info@giojack.com
Tel:+39 348 6973526